Shipping & Delivery Policy

1. Delivery Area

We deliver throughout New Zealand.

2. Shipping Method

• NZ Post – Tracked Letter Delivery: 3–6 business days. Delivered directly to your mailbox. Includes tracking.

Delivery times are estimates and may vary slightly depending on your location and public holidays.

3. Order Processing

Orders are typically processed and dispatched within 1 business day after payment confirmation. You will receive an email with tracking details as soon as your order has been shipped.

4. Shipping Costs

Shipping rates and any free shipping thresholds are clearly displayed at checkout before you complete your order.

5. Delays & Lost Shipments

If your order has not arrived within the expected timeframe, please contact our support team. We will help you track your shipment and resolve the issue as quickly as possible.

6. Contact

For shipping inquiries, contact us at:

Email: info@japebo.es

Last updated: April 2025